Privacy Collection Notice & Policy Policy

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This page includes our Privacy Collection Notice and full Privacy Policy for Mys Tyler Tech Pty Ltd (ABN 98 640 037 074) (Mys Tyler).

 

Mys Tyler Privacy Collection Notice

 

This Privacy Collection Notice describes how Mys Tyler (we, us or our) collects and handles your personal information when you sign up to use our social commerce platform and brand collaboration marketplace, create a profile, apply for brand campaigns, or interact with our community features. We collect personal information from you and from third parties (such as social media platforms (including Facebook, Instagram and Google), payment processors, brand partners, and other community members you interact with) so that we can provide you with access to our platform, connect you with community members with similar body types and style preferences, facilitate brand collaboration opportunities, process payments, and improve our services and for related purposes set out in our Privacy Policy, available on our website (or on request).

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We may disclose this personal information to third parties, including our personnel, related entities, any third parties engaged by us and acting on our behalf and as otherwise set out in our Privacy Policy. 

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We store personal information in Australia. Where we disclose your personal information to third parties, those third parties may store, transfer or access personal information outside of Australia.

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If you do not provide your personal information to us, it may affect our ability to provide you with access to our platform features, connect you with suitable community members or brand collaboration opportunities, and deliver our services to you.     

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Please see our Privacy Policy for more information about how we collect, store, use and disclose your personal information, including details about overseas disclosure, access, correction, how you can make a privacy-related complaint and our complaint-handling process. 

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If you have questions about our privacy practices, please contact us by email at: hello@mys-tyler.com. By providing your personal information to us, you agree to the collection, use, storage and disclosure of that information as described in this privacy collection notice.

 

See below for our full Privacy Policy.

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Mys Tyler Privacy Policy

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Mys Tyler (we, us or our) is committed to protecting your privacy. This policy explains how we collect, use and protect your personal information. It applies to all personal information we handle, whether we collect it through our website, mobile app, in person, or through other means.

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Quick overview
 

• We collect information you provide to us and information we gather when we interact with you

• We use this information to provide our services and improve your experience

• We protect your information using secure systems and processes

• You have rights regarding your personal information, including access and correction rights

• We operate a social commerce platform and brand collaboration marketplace where you can connect with community members and brands
   

Information we collect

 

Identity and contact details

• Name, address, email address and phone number

• Professional details
   

Service related information

• Payment and transaction details for products and services you've purchased from us or enquiries about our products and services

• Your preferences for our services and your marketing preferences

• Feedback and survey responses
   

Digital information

• IP address and general location information derived from your IP address 

• Search and browsing behaviour

• Website usage patterns

• Cookie preferences
   

Recordings

• Call recordings

• Records of meetings and decisions
   

Professional information (for job applicants and workers)

• Employment history

• Professional experience

• Required authorisations and licences

• Professional registrations

• Information about your right to work in the relevant jurisdiction
   

Body and appearance information

• Body measurements and sizing data

• Images and photographs you upload

• Style preferences and fashion choices

• Information about clothing fit and sizing preferences

 

Sensitive Information 

 

Some of the personal information we collect may be considered sensitive information under Australian privacy law, including:

• Body measurements and sizing data

• Images and photographs of you

• Health information related to body size and fit

 

We will only collect sensitive information with your consent and for the purposes you have been informed about. We apply additional security measures to protect sensitive information and only share it as necessary to provide our services (such as helping you find community members with similar sizing or connecting you with relevant brand campaigns).

 

How we collect personal information
 

• Directly from you when you: when you interact with us, contact us, fill out forms.

• Automatically when you: visit our website and mobile app, use our technologies, interact with our online services.

• From third parties: service providers, business partners, public sources, government organisations and organisations or people authorised by you.

• From publicly available sources: such as ASIC and other regulatory bodies and professional networking sites such as LinkedIn.

 

Why we collect, hold, use and disclose personal information

 

We collect and use your personal information to run our business and provide our services as set out below.

Business operations

• To manage our relationship with you as a customer or supplier

• To process and deliver our products and services

• To handle your inquiries, support requests, and communications

• To maintain accurate records for billing and administration

• To verify your identity when required or permitted by law
   

Brand collaboration and content creation

• To facilitate connections between brands and content creators

• To enable brands to search for and identify suitable content creators

• To manage campaign applications and creator selection processes

• To showcase creator profiles and content to potential brand partners

• To process and manage brand collaboration agreements

• To facilitate payment for creator services
   

Communication and support

• To respond to your questions and support requests

• To communicate important updates about our services

• To handle inquiries made through our website or platforms

• To manage your participation in surveys, feedback sessions, or events
   

Community and social features

• To enable you to connect with other community members

• To help you find users with similar body types and style preferences

• To allow you to share and view what other members are wearing

• To facilitate product discovery through community recommendations

• To enable social shopping features within our platform
   

Service improvement

• To conduct analytics and market research

• To improve our business operations and services

• To develop and enhance our applications and platforms

• To understand how our services are used
   

Marketing and promotions

• To send you promotional information about our services and events

• To inform you about products or services that may interest you

• To manage your marketing preferences

• To run competitions, promotions, and special offers

• To provide additional benefits to our customers
   

Employment purposes

• To assess employment applications

• To evaluate candidate qualifications

• To manage professional certifications and licences

• To maintain employment records
   

Legal and compliance

• To comply with our legal obligations

• To respond to court orders or legal processes

• To maintain required business records

• To fulfill regulatory requirements or reporting obligations

• To protect our legal rights and interests or as authorised by law

 

Our disclosures of personal information to third parties

 

We may disclose personal information to:

Service providers

• IT service providers

• Data storage providers

• Web hosting and server providers

• Payment processors

• Marketing and advertising providers

• Analytics providers

Professional advisers

• Bankers

• Auditors

• Insurers and insurance brokers

• Legal advisers

Brand partners and advertisers

• Brands participating in our collaboration platform

• Advertisers and sponsors of campaigns

• Content purchasers and licensees

Business partners

• Our existing or potential agents

• Our business partners or contractors

Community members

• Other users of our platform (for community features and size matching)

• Users you choose to connect with or share information with

Corporate transactions

If we merge with or are acquired by another company, or sell our business assets:

• Your information may be disclosed to our advisers

• Your information may be disclosed to the potential purchaser's advisers

• Your information may be included in the transferred assets

Legal and regulatory bodies

• Courts and tribunals

• Regulatory authorities including as required for reporting obligations

• Law enforcement officers

Other parties

• Third parties you have authorised

• Emergency services when necessary

• Any other parties as required or permitted by law

 

Overseas disclosure

Storage and access

We store your personal information in Australia. However, your information may be accessed from or transferred to locations outside Australia in these circumstances:

• When our service providers are located overseas

• When we work with overseas business partners

• When using cloud-based services or data storage solutions

 

Our approach to overseas disclosure

Before disclosing your personal information overseas, we take reasonable steps to ensure that the recipient treats your information in accordance with applicable law by only sending what is necessary, requiring recipients to protect your information through contractual agreements which require the recipient to comply with the privacy standards in applicable law or through other mechanisms that provide comparable safeguards and by monitoring how recipients handle your information.

 

Your privacy rights and choices

 

Providing information

You can choose whether to provide personal information to us, however, if you don't provide certain information, we may not be able to provide some services. Let us know if you don’t want to provide information and we will let you know when information is required versus optional.

 

Access to your information

You can request access to the personal information we hold about you and we will respond to your request within a reasonable time. We may charge a reasonable administrative fee for providing access and if we cannot provide access, we will explain why and explore alternative ways to share relevant information.

 

Correction rights

You can ask us to correct any information that is inaccurate, out of date, incomplete, irrelevant or misleading and we will take reasonable steps to correct your information promptly. If we cannot make the correction, we will explain why and discuss alternatives. You can ask us to add a statement to your information noting your requested correction.

Data deletion 

You can delete your account and personal information at any time by:

• Navigating to Profile > Settings > Delete Account within our platform, or

• Emailing us at hello@mys-tyler.com

When you request deletion:

• Your account will be immediately flagged as deleted and you will lose access

• Your data will be permanently deleted from our database (including backups) on a weekly basis

• Some information may be retained where required by law or for legitimate business purposes

Marketing communications

You can opt-out of receiving marketing communications at any time. Each marketing communication will include an unsubscribe option. You can change your marketing preferences by contacting us. We will process your request as soon as practicable.

How to contact us about your rights or to make a complaint and what happens next

 

Step 1: Contact our privacy officer

• Email: hello@mys-tyler.com  

• Phone: 0420 474 177
   

What to include:

Your full name, contact details, clear details about your request or complaint, and any relevant dates or reference numbers.

Step 2: Our response

We will:

• Verify your identity before processing your request

• Investigate thoroughly (for complaints) or process your request (for rights)

• Respond to you in writing within reasonable timeframes and as required by law

• Explain what actions we will take and keep you updated on progress

• Not charge you for making a request (except for reasonable access fees if applicable)

• Help you understand and exercise your rights

Step 3: If you're not satisfied (complaints only)

If you're not satisfied with our response to your complaint, you can:

• Ask for a review by our senior management, or

• Contact external bodies:

• Australian residents: Office of the Australian Information Commissioner (Phone: 1300 363 992, Website: www.oaic.gov.au)

This is the same process whether you want to access your information, correct mistakes, change marketing preferences, or make a complaint about our privacy practices.

Protecting your information

 

We use multiple layers of security to protect your information.

Technical safeguards

• Enterprise-grade encryption for data storage and transmission

• Regular security testing and monitoring

• Automated threat detection systems

Operational security

• Staff training on security and privacy

• Strict access controls based on job requirements

• Regular security audits and incident response procedures testing

Physical security

• Secure premises with controlled access

• Secure disposal of physical documents

• Equipment security protocols

Public information

Please note that any information you choose to share publicly on online platforms (such as comments or reviews) can be accessed and used by others. We cannot control or protect information that you make publicly available.
 

How long we keep your information
 

We keep your personal information only as long as we need it for the purposes we collected it, or as required by law. When we no longer need it, we securely destroy or de-identify it.

Cookies and Analytics

What We Use

We use cookies, tracking pixels, and similar technologies on our website and in our emails to improve your experience and our services.

Cookies

• Small text files stored on your device

• Help remember your preferences

• Enable certain website functions

• Make your interactions with our website or mobile app more efficient

Tracking Pixels

• Tiny, invisible images in web pages and emails

• Help us understand how you interact with our content

• Allow us to measure email engagement

• Enable more relevant content delivery

How we use these technologies

Essential Functions

• Remember your login status

• Maintain your session security

• Store your preferences

• Enable core website features

Analytics and Performance

• Understand how our website and mobile app are used

• Measure page views and traffic

• Analyse user navigation patterns

• Identify areas for improvement

Personalisation

• Remember your preferences

• Tailor content to your interests

• Improve your browsing experience

• Provide relevant recommendations

Your control

You can manage these technologies by:

• Adjusting your browser settings to block or delete cookies

• Using privacy-focused browser extensions

• Configuring your email client to block images

• Using our cookie preference settings

Note: Blocking all cookies may affect website functionality and your user experience.

Google Analytics

We use Google Analytics to understand how people use our website or mobile application. This involves cookies that collect information about your browsing activity. You can opt out of Google's advertising features through your Google account settings, browser add-ons, or your device's privacy settings. Google provides various tools and options to control how your data is used for advertising purposes. You can learn more about how Google uses your data and your available options on Google's privacy pages.

Meta advertising tools

 

We use Meta's advertising tools (such as Meta Pixel) to understand how our ads perform and to show you more relevant advertisements on Meta platforms like Facebook and Instagram when you visit our website or app. You can manage whether we connect information from our website with your Meta account for advertising purposes by adjusting your settings within your Meta account preferences.

When you sign in with another account (like Facebook or Google)

What we collect

When you use single sign-on to connect with us, we'll receive personal information from that provider based on your privacy settings with them. This may include your name, username, profile picture, and other details you've chosen to share.
 

How we use it

We use this information to create your profile on our platform and give you access to our services.

Your rights

If you connected through Facebook, you can ask us to delete the personal information we received from Facebook. To do this, email us at our email below and tell us what information you'd like deleted. If we can't delete certain information, we'll explain why.

Use of location services data

We collect your precise or approximate location via our mobile application for the following purposes:

• To help you find local community members and shopping recommendations

• To provide location-based style and sizing suggestions

• To enable local brand collaboration opportunities

• For security and safety

• To prevent and detect fraud

• As permitted by law
   

We collect this information when you enable our mobile application to use your device’s location services or when our mobile application is open (whether on-screen or not). If you do not want us to use your location for the purposes above, you should turn off the location services in your account settings in the mobile application or in your mobile phone settings. If you do not provide geolocation data to us, it may affect our ability to work with you as a customer or supplier of our business.
 

Artificial Intelligence (AI) Technologies

Overview

We use artificial intelligence and machine learning technologies in our business operations and services, including AI tools provided by third parties. We only use these technologies when legally permitted and necessary for our business.

How we use AI

We may use AI technologies to:

• Conduct analysis and data processing

• Generate and modify content and coding

• Improve and optimise our services and operations

• Automate routine tasks and communications

• Personalise your experience with our services

• Support quality assurance processes

• Assist with customer support and queries

Data protection and security

When we work with third-party AI providers, we ensure they handle your personal information in accordance with privacy laws through contractual requirements and appropriate safeguards.

Your rights and our commitments

Any information generated or inferred about you by AI technologies is treated as personal information, and you maintain all the rights outlined in this privacy policy. When using AI with your personal information, we commit to:
 

Transparency and control

• We'll inform you when AI is used to make decisions that may significantly affect you

• We maintain human oversight and review of significant AI-generated decisions

• Our staff are trained to understand AI limitations and verify outputs before relying on them

• We implement processes to verify the accuracy of AI-generated outputs

Security

• We use appropriate technical and organisational measures to maintain the security and integrity of your personal information

• We regularly test and monitor AI outputs for accuracy and reliability

Risk mitigation

• We regularly assess and document risks associated with using AI to process personal information

• We implement appropriate measures to address these risks

• We continuously monitor AI performance and regularly review their impact

Amendments

We may update this policy at any time by posting the revised version on our website. We recommend that you review our website regularly to stay current with any policy changes.

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Amendments

 

We may, at any time and at our discretion, vary this Privacy Policy by publishing the amended Privacy Policy on our Site. We recommend you check our Site regularly to ensure you are aware of our current Privacy Policy.

For any questions or notices, please contact our Privacy Officer at:

 

Email: hello@mys-tyler.com

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Mys Tyler Tech Pty Ltd  ABN 98640037074

 

Last update: 30 March 2026

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