Question 1

Who is Mys Tyler?

Accepted Answer

Mys Tyler is a safe and inclusive community of women who share body data and outfits to make it easier to find body-relevant fashion inspiration, styling advice and product recommendations.

Our FIT Algorithm makes it easy to find creators who are the same height, shape and size, who are already shopping and styling for YOUR body!!

We want all women to feel represented by fashion, feel more body-confident, and feel great in the clothes they wear - every day.

Getting started is quick, easy and free.

1. Downloaded Mys Tyler (App Store (https://apps.apple.com/au/app/mys-tyler-personal-stylist/id1523259518?platform=iphone)or Google Play)(https://play.google.com/store/apps/details?id=com.tyler.mys.app&hl=en_ZA&gl=US)
2. Create a free account and set-up your profile
3. Complete the body quiz to find your matches

Your body data is kept private, unless you are a Fashion Contributor, in which case it's shared with members of our community to help them find the right fit.

Question 2

I’m a brand, can we partner?

Accepted Answer

We are a social commerce platform connecting women to fashion creators (we call them Contributors) who have a similar height, shape and size, making it easier for women to find and buy clothes that fit. If you own or manage a fashion brand, we'd love to work with you.

1. Claim your FREE brand page
When creators tag a brand, we create a brand page (we now have over 6,000 of them). If you're the brand manager, you can claim your page for free,(https://hub.mys-tyler.com/home) which will allow you to:

• manage the appearance of your brand page in the app
 • see which creators are organically posting your brand
 • launch creator collaborations (see more below)
 
2. Become an Affiliate Partner
If you have an affiliate program, we'd love to get set up (if we are not already). We share 80% of any commission earned with our creators, giving them incentive to check out your products and share them with our community.

3. Collaborate with our Creator for powerful UGC
We have an amazingly diverse community of Contributors who love fashion, and also love collaborating with brands. We've launched a UGC subscription that let's you plug into a constant stream of high quality, authentic UGC images and videos, so you can show your products on a range of bodies that represent your customers.

Our subscription is $500 a month or $5000 a year which includes creator casting, campaign management, content licensing (12 months digital rights) and content hosting. You'll get 5 credits a month to work with creators on a gift-only basis (minimum $150 voucher per creator), which will get you 5 videos and 10 images each month.

In the  past we've also partnered with brands for photoshoots, fashion shows, styling masterclasses and meetups. We'd love to meet you and explore ideas - book in a time here.(https://calendly.com/d/ckry-bt4-4vx/collaboration-hub-ugc-demo)

Question 3

Mys Tyler's UGC Plan

Accepted Answer

We have an amazingly diverse community of Contributors who love fashion, and also love collaborating with brands. We've launched a UGC subscription that let's you plug into a constant stream of high quality, authentic UGC images and videos, so you can show your products on a range of bodies that represent your customers.

Our subscription is $500 a month or $5000 a year which includes creator casting, campaign management, content licensing (12 months digital rights) and content hosting. You'll get 5 credits a month to work with creators on a gift-only basis (minimum $150 voucher per creator), which will get you 5 videos and 10 images each month.

In the  past we've also partnered with brands for photoshoots, fashion shows, styling masterclasses and meetups. We'd love to meet you and explore ideas - book in a time here.(https://calendly.com/d/ckry-bt4-4vx/collaboration-hub-ugc-demo)

Question 4

How do I update my details?

Accepted Answer

Head to your profile, tap the 3 dots next to your name, this will allow you to edit your profile and body data.

Question 5

How do I post?

Accepted Answer

Head to your Profile and tap the plus button in the top right (or the post button under the Outfits section).

Posts should feature you wearing an outfit that makes you feel great. If you are not a Contributor, these will be private and are a great way for you to keep track of what's in your closet.

If you're a Contributor, these will be available to our community, to draw inspiration from you.

Best quality posts
 • High resolution and good lighting
 • Crop so that you're the feature of the photo
 • Add a few images of different angles so we can see the pieces you're wearing
 • Add a helpful caption
 • Tag the brands you're wearing & add links if items are still available to purchase

If the items available to purchase are from one of our affiliate partner brands, then you'll earn commission when anyone in the community shops your look! We do the work on our side to convert your links to affiliate links.

Question 6

Why are my posts invisible?

Accepted Answer

Unless you’re an approved Contributor, your posts will remain private – think of this as your online wardrobe for your personal inspiration!

Want to become a Contributor? Create 4 posts, and then you'll be able to submit an application from the Profile page. We are just reviewing to make sure your posts are relevant.

Question 7

How do I turn on my notifications?

Accepted Answer

How do I turn on Push Notifications? 
We've now introduced notifications for likes, comments, replies and more! Woohoo!

You can always tailor your notifications by clicking on the settings button (top left) inside your Mys Tyler profile, then tapping on “Push notifications”. Make sure you've got the latest update of the app to take advantage!

For iPhones
If you said no to the Notifications pop-up, here’s how you can turn them on: 
Head to your phone’s settings 
Tap on Notifications 
Scroll to Mys Tyler and turn on Notifications

For Android phones
If you have the most current version of Mys Tyler, you would have gotten a pop-up messaging asking if you’d like your notifications turned on.

Didn’t receive a pop-up? Make sure you have the most current version of the app (V4 or newer). You can check this by heading to your Mys Tyler profile, clicking on settings (top left), and scrolling to the bottom to see the version number.

To update your Mys Tyler app
1. Open Google play 
2. Tap on your profile icon (top right) 
3. Tap on “Manage apps & device”. 
4. Find Mys Tyler and tap Update

Once you've updated the app, make sure to click YES to the notifications pop up!

Accidentally said no to the Notifications pop-up (it happens)?: 
1. Head to your phone’s settings 
2. Tap Notifications under App settings 
3. Scroll to find Mys Tyler and tap on the app icon 
4. Turn on notifications

Question 8

How do I allow Mys Tyler to access all my photos on an Apple iPhone?

Accepted Answer

If you receive an error message when tying to add photos to Mys Tyler, there’s an easy fix!

1. Exit the Mys Tyler app and head to your iPhone settings 
2. Select ‘Privacy’ 
3. Select ‘Photos’ 
4. Select ‘Mys Tyler’ 
5. Click ‘All photos’

You can then head back to Mys Tyler. Happy posting!

Question 9

How can I manage my subscription?

Accepted Answer

If you're on a paid subscription you can manage it through the App Store (https://support.apple.com/en-us/HT202039)or Google Play Store.(https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en)

Please keep in mind: Uninstalling the app doesn’t automatically cancel your subscription — you’ll still get charged. Please check your subscription status and cancel before you delete your account.

Question 10

How do I delete my account and my data?

Accepted Answer

At any time you can delete your account and personal data within the Site by navigating to Profile > Settings > Delete Account. This will immediately attach a deleted flag to your account, and you will no longer have  access. On a weekly basis deletion requests are processed and all data is deleted from the database including backups.

You can also email us at hello@mys-tyler.com (mailto:hello@mys-tyler.com)providing your Mys Tyler handle and make this request and we will process this for you.

If you have a paid subscription: Uninstalling the app doesn’t automatically cancel your subscription — you’ll still get charged. Please check your subscription status and cancel before you delete your account.

Question 11

What is a Contributor?

Accepted Answer

If you know how to dress for your body and are happy to share your fashion wins with the world, you have what it takes to be a Mys Tyler Contributor.

As a Contributor, you can use Mys Tyler like a regular user to find outfit inspiration, BUT you’ll also be able to post your own outfits to the community. Women will be matched with you based on their appearance, plus thousands more can discover you based on your style. By tagging the brands you are wearing, and linking to items in your post, you’ll make it easy for women to shop your looks.

Benefits of being a Contributor
1. Reach a new audience of engaged women
2. Earn commission from thousands of our brand partners
3. Score free clothes by participating in Brand Collabs
4. Build your profile and access media opportunities
5. Join VIP events - fashion shows, photoshoots, meet-ups

Founding Contributors hold a special place in our hearts at Mys Tyler. They have been with us since 2021 and are veteran fashion posters!

Want to become a Contributor? Find out how you can apply here.(https://www.mys-tyler.com/contribute)

Question 12

How do I become a Contributor?

Accepted Answer

We'd LOVE you to be a Contributor. You can apply from the Profile tab of the Mys Tyler app, once you've completed these steps:

1. Profile Pic
2. Bio
3. First 4 Posts

We'll review your application to make sure you're ready to go live, once approved, you'll appear in Match, and your posts will appear in the Feed. 
Post Guidelines:
1. Single Outfit (add 1-5 images showing it off)
2. Feature YOU wearing the outfit, showing how it fits, and how you've styled it.
3. Tag the brands your wearing, and add links to anything still available to buy
4. Add a caption to help your fellow shoppers!
Any questions, just reach out at hello@mys-tyler.com (hello@mys-tyler.com)and we'd be happy to help.

Question 13

How do I earn commission?

Accepted Answer

We are brand agnostic and will link to any brand that our Contributors love and tag. Where the brand has an affiliate program, we'll apply so that we can earn commission when people shop the links. We pass on 80% of any commission earned to the Contributor who drove the sale.

We do all the work behind the scenes, so all you have to do is post the outfits you love, tag the brands you're wearing, and add links to any items still available for purchase (or rent).

There are three easy ways you can earn an income through Mys Tyler:

1. Earn when users shop your looks
We turn SHOP NOW buttons PINK when there is an affiliate link in place. You can tap + hold any pink button to copy the link to share with your network i.e. via an Instagram story to drive more $$.

2. Earn by shopping with our affiliate partners in app
You can see our full list of brands in the app (go to the Stylist tab, and click on the shopping bag icon in the top right).

3. Eearn by shopping with our affiliate partners from your desktop
1.     Head here (https://brand.mys-tyler.com/brands/list)and set your Mys Tyler handle at the top (don't include the @)
2.     Click on a partner brand to start shopping (that's it)

Commission varies by brand, and can be reduced based on sales and promos. It can take up to 90 days to see this in your account. You can see commission earned in your Profile Tab. You can request cash out as soon as you have a minimum of $25 in your account. We'll pay to PayPal or a nominated bank account.

Question 14

How do I collaborate with brands?

Accepted Answer

Once you're approved as a Contributor, you'll find access to the Collaboration Hub on your Profile tab on the Mys Tyler App.

Here you'll be able to see brand collabs available in your country, as well as other opportunities and events run by Mys Tyler.

Question 15

How do I install my Mys Tyler mobile phone handle?

Accepted Answer

These phone handles look simple, but are a game changer!! They work with most cases, but when you put it on, make sure that your phone case is still tight.

1. Remove your case
2. Thread one end of the strap through your camera hole near the top, and the other through the microphone hole at the bottom (depending on your case, if you have multiple holes on the bottom, you can choose any one).
3. Unpeel the white paper to reveal the adhesive and press down firmly. You'll want the stap to be quite tight, so before you stick the second side, pull it tight. 
4. Put your case back on and Voila!

Now for some beautiful hand modelling from Sarah

Question 16

Can I stop being a Contributor?

Accepted Answer

While we’ll miss your beautiful Contributor posts, you can always downgrade to a regular user. This means you can still use the app to get fashion inspiration from other women, while keeping all your own posts private. Just send us a note at hello@mys-tyler.com.(hello@mys-tyler.com)

You can also delete your account within the app (Profile > Settings > Delete Account).

FAQs

Contact us hello@mys-tyler.com

Finally, an app that brings you
body-relevant fashion inspiration

FAQs

Contact us hello@mys-tyler.com

Finally, an app that brings you body-relevant fashion inspiration

Finally, an app that brings you
body-relevant fashion inspiration